Payment Policy
Effective Date: January 6, 2025
At Prymavel, we aim to provide a seamless and secure payment experience for all customers. This Payment Policy outlines the methods, terms, and conditions related to transactions made on our website, prymavel.com. By purchasing from us, you agree to the following terms:
1. Accepted Payment Methods
We accept a variety of payment methods for your convenience:
Credit and Debit Cards: Visa, Mastercard, American Express, and Discover
PayPal: Secure payments via your PayPal account
Digital Wallets: Apple Pay, Google Pay, and other supported platforms
Bank Transfers: Available for larger orders upon request (contact info@prymavel.com for details)
2. Payment Security
We prioritize your security and use industry-standard encryption technologies to process payments. Our payment gateway complies with PCI DSS standards to protect your sensitive information.
3. Payment Authorization
When placing an order, the payment method you choose will be authorized immediately. Funds will be captured once your order is confirmed. If the payment is unsuccessful, we will notify you to update your payment details.
4. Currency
All transactions are processed in USD. Customers outside the United States are responsible for any currency conversion fees charged by their payment provider.
5. Failed Payments
If your payment fails, your order will not be processed. Please ensure that your payment details are accurate and up to date. For assistance, contact our support team at info@prymavel.com.
6. Refunds for Payments
Refunds are processed according to our Refund and Returns Policy. If you are eligible for a refund, the amount will be credited to your original payment method within 7-10 business days.
Contact Us
If you have any questions about our Payment Policy, please reach out to us:
Hotline: (614) 409-4279
Email: info@prymavel.com
Address: 5244 Princeton Ln, Groveport, Ohio