Sales Policy
Effective Date: January 6, 2025

At Prymavel, we are committed to providing a seamless and satisfactory shopping experience for our customers. This Sales Policy outlines the terms and conditions regarding the purchase of products from our website, prymavel.com. By placing an order, you agree to comply with this policy.

1. Order Placement

1.1 Online Orders

All orders must be placed through our website. Customers are required to provide accurate and complete information, including:

  • Name

  • Contact details

  • Shipping address

  • Payment information

1.2 Order Confirmation

After placing an order, you will receive an email confirmation. This email serves as acknowledgment of your order and includes details of the items purchased. If you do not receive this email, please contact us at info@prymavel.com.

2. Pricing and Payment

2.1 Product Pricing

All prices listed on prymavel.com are in USD. Prices are subject to change without prior notice. The price at the time of purchase will be honored.

2.2 Payment Methods

We accept the following payment methods:

  • Credit/debit cards (Visa, Mastercard, American Express, etc.)

  • PayPal

  • Other digital payment options as listed at checkout

2.3 Taxes and Fees

Applicable taxes and fees will be calculated and displayed during checkout based on your shipping address.

3. Shipping and Delivery

3.1 Shipping Options

We offer standard and expedited shipping options. Shipping costs vary based on location, delivery speed, and order size.

3.2 Delivery Timeframes

Estimated delivery times will be provided at checkout. Please note that these are estimates and may vary due to unforeseen circumstances.

3.3 Tracking Information

Once your order is shipped, you will receive an email with tracking information. You can monitor the status of your delivery through the provided link.

4. Order Changes and Cancellations

Orders can be modified or canceled within 24 hours of placement by contacting us at info@prymavel.com or (614) 409-4279. After this period, changes may not be possible if the order has already been processed or shipped.

5. Product Availability

All products are subject to availability. In the rare event that an item is out of stock after an order has been placed, we will notify you and provide options for substitution, backordering, or a full refund.

6. Customer Support

For any issues or inquiries related to sales, please contact us:

  • Hotline: (614) 409-4279

  • Email: info@prymavel.com

  • Address: 5244 Princeton Ln, Groveport, Ohio